UI&us is about User Interface Design, User Experience design and the cognitive psychology behind design in general. It's written by Keith Lang, co-founder of Skitch; now a part of Evernote.  His views and opinions are his own and do not represent in any way the views or opinions of any company. 

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Sunday
Sep062009

Auto Designers: Your Help Please

This is a question that has intrigued me for some time: why do car radios sometimes have identical dials for 'volume' and for 'tuning'. I find this a little frustrating. I've seen this more than once, so I'm guessing it's a design decision for some reason like the following:
a) It's pretty to have knobs the same
b) It's cheaper to manufacture identical parts
c) It encourages drivers to use the steering wheel controls
d) Who cares—it's not that hard to learn

What do you think?


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Reader Comments (17)

Mainly reason B, with a little reason A thrown in for good measure.

September 6, 2009 | Unregistered CommenterPete Yandell

My guess is it's reason A; keeping the symmetry might be important...

September 6, 2009 | Unregistered CommenterAsiri Rathnayake

My guess is A and a little bit of B. Another reason could be "Well, all the other cars have this convetion, so it makes sense right?"

September 6, 2009 | Unregistered CommenterThijs Visser

I think it's likely that it's a matter of conforming to convention.
Radios since the 60s have had identical volume and tuning knobs, and most that I have seen have the volume on the left and tuning on the right.
Maybe the time has come for a major rethink :-)

September 6, 2009 | Unregistered CommenterAndy Palmer

Thanks all for your comments. On this particular car, it's volume on the left (right-side drive here in Australia)

I wonder if there is convention to that?

September 6, 2009 | Unregistered CommenterKeith Lang

I'm with the writer: No good reason for it from a design perspective (as opposed to aesthetic or manufacturing reasons). So, D: ennui.

Car interface design smacks of stubbornness and luddism (ludditism?). No real insights for decades.

Challenges such as how to integrate almost-sanctioned distractions such as iPods, mobile phones, satnavs, have all been ignored rather than taken on.

And by taken on I mean integrated into a model that is rethought from the ground up, rather than appended or bolted-onto the current model.

September 7, 2009 | Unregistered CommenterBring on WipeOut

it's stupid, i guess somebody told them symmetry is always good. the volume is on the left because european and american cars have it on the left, so it's a convention (unfortunate for right side drivers).

Mine has a huge single volume (+on/off) knob in the middle.

September 7, 2009 | Unregistered Commenterusabitity trhoughts

A and B, it's cheaper and some think that symmetrical design looks better. But Done the right way it probably would look better if different lightning-colors where used.

September 8, 2009 | Unregistered CommenterWenzel M.

Volume is a continuas value, so a knob is an excellent fit. But I think tuning is actually a discreet operation; so I think ⇤ ⇥ buttons are a better fit.

Just like with TV channels, there's a next and previous radio station. Even in corner-cases when you are trying to tune into a very faint frequency, the frequency is an exact digital value, say 90.5 FM.

And frankly I don't see the value of supporting tuning stations that are too weak for an auto-tuner to detect.

September 8, 2009 | Unregistered CommenterVincent Gable

Thinking a bit more, the kind of spring-loaded switch that is used to raise or lower windows (perhaps mounted to move horizontally, perhaps not) might use less space than two buttons. A definite advantage is that it means you can't put your finger on the wrong button.

A disadvantage is that it's an unusual use for that kind of affordance. But it's easy to learn.

September 8, 2009 | Unregistered CommenterVincent Gable

Also, next-station/next-track should be the same control.

September 8, 2009 | Unregistered CommenterVincent Gable

Vincent, that's brilliant.

September 8, 2009 | Unregistered CommenterKeith Lang

My car radio (Panasonic) has a traditional large rotary for volume, but allows for flicking left and right (like a joystick) for the tuning. Though I like Vincent's suggestion, this allows for a larger target area which is very useful when driving, where you need to minimize the amount of time the driver has to drift their eyes away from the road to change the station/track.

September 9, 2009 | Unregistered CommenterAnderson

Anderson,

That sounds like a nice control, and I wish I had it in my car :-).

I agree with what you said, but take it a bit further … personally I think frequently used controls in cars need to be usable by touch alone, so the eyes never leave the road even for an instant.

One big easy-to-find knob that does +90% of what people do with a stereo sounds better then what I was proposing.

Very complex controls make me nervous. Taken to an extreme you get the infamous BMW iDrive, where one knob "controlled" 700 functions!! I wish I knew more about some of the theory behind when one control gets too complex to manipulate. Maybe it would be even better to have just one knob control all of the stereo's functions. (Say press = pause/on; turn = volume; flick horizontally = change tracks/stations; flick up-down = change modes/playlists; pull & flick = select one of 8 presets; pull & flick but keep holding it = set a preset…)

September 9, 2009 | Unregistered CommenterVincent Gable

I wouldn't like to be in charge of a design team trying to fit all functionality into a single knob!

September 10, 2009 | Unregistered CommenterKeith Lang

What really needs a redesign are those controls for the air conditioner! The driver cannot see the settings written around those flush-mounted controls and has to remove his eyes from the road to make adjustments.

October 21, 2009 | Unregistered CommenterGary

I totally agree. As a side note, I've heard that some inbuilt GPS units in cars will not let you operate them unless your speed is under cruising speed.

November 9, 2009 | Unregistered CommenterKeith Lang
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